Its often the case that one wonders when and where to use a Webcam for effective business communication. We often run training session on our solutions and typically we have not used Webcams to date. This is primarily because there has not been a webcam on the other side of the line and our presenters feel ill at ease with being watched without being able to watch the others. We wanted to pose the question as to what has worked for you and in what circumstance or environment?
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OllieX
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Be Careful what you wear When it comes to using a webcam for business, the rule is always, plain and simple and professional. Be careful what you wear, busy shirts and loud ties cause havoc for the image transmission software, and can precipitate image breakup on a low-bandwidth connection. The same applies to untidy offices in the background, as well as not projecting a professional image. Also, be careful what is on display in your background, I know of one client who was caught out when they didn't realise their whiteboard was in camera view during a webcam session, complete with sensitive information clearly on display. What goes for a webcam, also applies to presentation software which allows you to share your computer desktop with a third-party for the purposes of demonstrations and presentations. Simple background images, and be careful of what icons/documents you have displayed. Enough of the negatives, on the positive side the internet has revolutionised the ability to do business remotely with the advent of VOIP, webcam video conferencing, and desktop sharing. This is especially true in Australia with its continental geographical restraints. Personally, I've been doing business successfully with Europe for several years, time-shifted using these tools, even on frankly abysmal internet connections, and whilst they may never completely replace the face-to-face meeting, they sure cut down on your air-miles, reduce your petrol bill, and minimise your carbon footprint. |
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